First access to Maple Bear email

Summary: The contents of this article provide instructions on how to get started with your new Maple Bear email account, important steps to guide you through the first login process, setting up SMS or Microsoft Authenticator App login authentication and changing your temporary password.

Article Content:

Important information about your Maple Bear email account:
Requirements to access your Maple Bear email account (Important)
Device:
– Any computer, tablet or cell phone with an Internet connection to log in to your new Maple Bear email account for the first time.

Operating System:
– Windows, MacOS, iOS or Android.

Internet Connection:
– A stable Internet connection is required to complete the initial login process.

Internet browser:
– Any supported browser to access the Microsoft Office 365 website.

Minimum smartphone requirements:
– Operating system: iOS or Android.
– Compatible to install app from Apple Store or Google Play.
– SMS messaging system support.*
– Internet connectivity.

Notes: * SMS (Short Message Service) is a communication service used to exchange text messages through mobile phones. It allows you to send and receive short text based messages.
Information about Microsoft Office applications integrated with Maple Bear email
Maple Bear Employees: – The Maple Bear e-mail system is fully integrated with the range of Microsoft Office applications, both in the web and desktop versions*. – To ensure consistency and compatibility, we recommend using the official Microsoft Office platform applications for text creation, spreadsheet management, communication, file sharing, meetings and presentations.

Trainers: – Maple Bear email offers integration with Microsoft Office applications for the web version only. This means you can access and use Office applications through your web browser for a seamless experience.

Consultants and third parties: – Maple Bear email offers integration with Microsoft Office applications for the web version only. This means you can access and use Office applications through your web browser for a seamless experience.

* To activate the desktop version of all Microsoft Office applications it is necessary to use the Maple Bear INTUNE system in order to obtain all the benefits of the desktop version. Consult your IT department for more information and how to obtain the INTUNE system.

  Notes:
– Maple Bear Canada email accounts for trainers, consultants and third parties are valid for 3 months and access can be extended upon request to your manager at Maple Bear. If you do not wish to have access to your email extended, your account will be automatically blocked.
Information about email attachment files
Maple Bear Canada’s email system, or the @maplebear.ca email account, has a file protection system that restricts downloads, aiming to guarantee the security of MBGS data. Only MBGS employees are allowed to download files directly to computers with the INTUNE corporate system.

This extremely safe environment prevents the installation of viruses and any security problems on your computer, in addition to protecting sensitive content.

Trainers and third parties have two options for viewing, downloading, and editing content attached to emails:
1. Save the attached file to Onedrive SEB and then view it in the secure Onedrive environment.
2. Forward the message with attachment to a personal email and download the file.

This ensures data security and maintains system integrity.

With simple steps, you can get your first access to your Maple Bear emails and Microsoft Office applications quickly and easily.

  • Step 1: Login to your Maple Bear account

1

Launch a web browser and type www.office.com in the address bar at the top of the browser window or click here > to access the Microsoft Office portal.

Accessing the web address www.office.com in the internet browser.

2

Click the Sign In button located in the top right corner of the page.

Click the "Sign in" button on the Microsoft Office website.

3

Enter your login to proceed.

Type access login @sebsa.com.br

4

Click the Next button.

Next button on login page

5

Enter your temporary password and click the Sign In Button.

Enter your password to proceed

6

Please click the Next button to proceed.

Next button on login page
  • Step 02: Registering a Security Method with Microsoft Authenticator

To register your email account via the phone option, please follow these steps below to complete the registration process.

What is Microsoft Authenticator?

Microsoft Authenticator is a security application that protects your online email accounts by adding an extra layer of authentication and making it difficult for unauthorized access to your information.

 

With Microsoft Authenticator, when you sign in to an account, in addition to entering your password, you also need to provide a second form of authentication, which can be a code generated by the app on your mobile device. This makes it more difficult for unauthorized persons to access your account, even if they know your password.

1

With your phone click the “Download now” link to go to the Microsoft website and download the Microsoft Authenticator app.
Click the "Download Now" link to go to the Microsoft website and download the Authenticator app

2

  1. Access your cell phone camera .
  2. Point to the QR code .
  3. Scan the QR code with your iOS mobile device.
If you are accessing this tutorial from a cell phone, click on the “Get the app” button to access the Apple Store and download the app.

4. When accessing the Apple Store, download and install the application on your cell phone.

Approach your cell phone camera to scan the QR Code. If you click on the image, you can zoom in on the QR Code.
Get the app

3

After installing Microsoft Authenticator, click on the Next button to proceed.
Click on the Next button to proceed.

4

In the “Set up your account” menu, click on the Next button to proceed.
Click on the Next button to proceed.

5

With the Microsoft Authenticator app open, scan the QR Code of your account.

 

 

Step by step instructions on how to scan the QR code with Microsoft Authenticator click the button below:

How to scan QR code with Microsoft Authenticator >
Step by step instructions on how to scan QR Code with Microsoft Authenticator

1. With the Microsoft Authenticator app open, click the '+' button in the top right corner of the app to add an account.

2. Select the 'Work or School account' option.

3. Select 'Scan QR code' option to scan the QR Code.

4. Point the camera at the code on your account QR Code screen to add the account.

When reading the QR code, it will be automatically added to the account.

Example of QR Code menu.

6

After following the steps to register your phone with the Microsoft Authenticator app, please return to your computer and the additional security verification page and click the Next button to proceed.

Click on the Next button to proceed.

7

Enter the code generated by the Microsoft Authenticator application and, after activation, click the “Next” button to complete the Microsoft Authenticator setup with your email.

Enter the code that the verifier generates in your Microsoft Authenticator App.
Enter the code that the verifier generates in your Microsoft Authenticator App and click on the Yes option.
Click the "Next" button to complete the Microsoft Authenticator setup with your email.

At the end of these steps, your Maple Bear email will be properly configured with Microsoft Authenticator.

  • Step 3 - Changing your temporary password

To ensure the security of your Maple Bear email account, the initial password provided during the login process is temporary and you will be required to set a new password for your account.

1

Enter your temporary password to set your new password.
Update your password - Additional Security Verification Page

2

Enter your new password.
Enter your new password - Additional Security Verification Page

3

Confirm your new password.
Confirm your new password - Additional Security Verification Page

4

Click on the Sign in button to update your new password.
Sign In Button - Additional Security Verification Page

Ready! You have successfully completed your initial login setup. You now have full access to your new Maple Bear email account with all the built-in features of Microsoft apps.

Important recommendations and useful information:

Important notice for Maple Bear email users planning to travel internationally

All email users with the @maplebear.ca domain who plan to travel abroad, please note the following information regarding the email activation system during your international travel:

 

To ensure secure email access, your Maple Bear email account has an additional layer of security to protect your confidential information from unauthorized access, ensuring that only you can access your email. This process involves Microsoft Authenticator sending a temporary verification code generated using an encryption algorithm. This additional security process protects your data and personal information from unauthorized access.

 

Before your trip, we ask that you check that Microsoft Authenticator is installed and properly configured on your phone. As the security screening process may vary depending on the region you are visiting, it is critical to confirm:


– You have correctly configured Microsoft Authenticator on your phone.

Maple Bear Email Security Best Practices

Having an email account is an essential part of Maple Bear communication. To ensure the security of your account and protect your personal information, it is important to follow some security tips to protect your email, such as:

 

1. Use strong passwords for your email account. Use combinations of upper and lower case letters, numbers and special characters and never share your password with anyone.

 

2. SMS Verification is an additional layer of security will require a verification code sent to your mobile phone or authentication app every time you log in from an unknown device or other region. This prevents unauthorized access.

 

3. Be on the lookout for phishing emails, which are attempts to impersonate “trusted” companies to obtain your personal information. Avoid clicking on suspicious links or providing confidential information via email. When in doubt, do not click on links and do not reply to emails.

 

4. Avoid logging into your email account on public Wi-Fi networks, as they can be less secure.

 

5. Always log out of your email account when you’re done using it, especially on shared or public devices.

 

By following these basic security tips, you’ll be better protected against online threats and enjoy a safer Maple Bear email experience.

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  • Publish date: 15 Ago 2022
  • Version: 1.1
  • Content Type: Tutorial
  • Article ID 000000012
  • Author: Fabio J Silva - Webmaster
  • Last Reviewed: 26 Fev 2024.

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