How to Access Your Maple Bear Email in Outlook Web

Device:
-Any computer, tablet, or smartphone with an internet connection to access your new Maple Bear email account for the first time.


Operating System:
-Windows, macOS, iOS, or Android.

Internet Connection:
-A stable internet connection is required for completing the initial login process.

Internet Browser:
-Any supported browser to access the Microsoft Office 365 website. For optimal performance, it is recommended to use Incognito/Private Mode in your browser.

Minimum Smartphone Requirements:
-Operating system: iOS or Android.
-Capable of installing the Microsoft Authenticator app from the Apple App Store or Google Play Store.
-Internet connectivity.

Maple Bear Global Schools Email Usage Guidelines:

– Your Maple Bear email cannot be linked to personal email accounts (such as Gmail, Microsoft, Hotmail, Yahoo, etc.).
– The username with the domain @sebsa.com.br is used only to access your @maplebear.xx email inbox, where you send and receive emails from Maple Bear Global Schools.
– Your Maple Bear Global Schools account has a second layer of protection and you are required to use Microsoft Authenticator to authenticate access to your email.
– Never share your email password with anyone. If you suspect unauthorized access, please contact techsupport@maplebear.ca for assistance.
– You are required to use only your Maple Bear Global Schools corporate email address for all professional communications, both internal and external. The use of personal emails for Maple Bear-related matters is not permitted.
– Keep information confidential: When using Maple Bear Global Schools’ corporate email, it is essential to ensure the confidentiality of the information exchanged. Never share confidential, financial or sensitive data without proper protection and authorization.
– Avoid sending unsolicited emails (spam) and inappropriate or irrelevant content. Maple Bear Global Schools has a zero tolerance policy for practices that may harm its reputation or security.
– Use a standardized email signature: All emails sent with the @maplebear.xx address must include an official email signature with your name, title and contact information.
– Beware of sending bulk emails: When sending emails to multiple recipients, always use the BCC field when the recipients do not need to see each other’s email addresses. This helps maintain the privacy and security of those involved.
– Reporting suspicious emails: If you receive emails from unknown sources or that seem suspicious, do not open any attachments or click on any links. Instead, report them immediately to Maple Bear Global Schools technical support at: techsupport@maplebear.ca.

Maple Bear Employees:
– The Maple Bear e-mail system is fully integrated with the range of Microsoft Office applications, both in the web and desktop versions*.
– To ensure consistency and compatibility, we recommend using the official Microsoft Office platform applications for text creation, spreadsheet management, communication, file sharing, meetings and presentations.

Trainers:
– Maple Bear email offers integration with Microsoft Office applications for the web version only. This means you can access and use Office applications through your web browser for a seamless experience.

Consultants and third parties:
– Maple Bear email offers integration with Microsoft Office applications for the web version only. This means you can access and use Office applications through your web browser for a seamless experience.

Note: Do not link a personal email account (Microsoft, Gmail, Hotmail, or others) to your Maple Bear email .

* To activate the desktop version of all Microsoft Office applications it is necessary to use the Maple Bear INTUNE system in order to obtain all the benefits of the desktop version. Consult your IT department for more information and how to obtain the INTUNE system.

Maple Bear Canada’s Email System:
The Maple Bear Canada’s email system, or the @maplebear.ca email account, has a file protection system that restricts downloads, ensuring the security of MBGS data. Only MBGS employees are authorized to download files directly to computers with the INTUNE corporate system.
Security Features:
This highly secure environment prevents the installation of viruses and any security issues on your computer, while also protecting sensitive content.
Options for Trainers and Third Parties:
Trainers and third parties have two options for viewing, downloading, and editing content attached to emails:

1. Save the attached file to OneDrive SEB and view it in the secure OneDrive environment.(Recommended)
2. Forward the message with the attachment to a personal email and download the file.(Not Recommended)

– Note:
Sending corporate files to personal email accounts is prohibited: While it is permitted to forward documents to personal email addresses for downloading purposes, it is strictly prohibited to use personal email accounts for any communication or functions related to Maple Bear. For secure and efficient communication, always use your Maple Bear corporate email address.